Privacy Policy
Last updated: June 4, 2026
At Videoportero Pronto (hereinafter, "the Application"), developed by Orb (hereinafter, "we", "us", or "the Company"), we are committed to protecting the privacy and security of our users' personal data. This Privacy Policy describes what information we collect, how we use it, with whom we share it, and what rights you have regarding your data.
By downloading, installing, or using the Application, you agree to the terms described in this Privacy Policy. If you do not agree with any of these terms, please do not use the Application.
1. Information We Collect
1.1 Information provided directly by the user
- Authentication data: When you log in with your Google account, we collect your name, email address, and profile picture provided by Google.
- Profile configuration data: Apartment number, gate identifier, and device name.
1.2 Automatically generated information
- Unique Device Identifier (UUID): A local random identifier is generated and stored on the device to differentiate user sessions within the same gate.
- Push notification tokens (FCM): We use Firebase Cloud Messaging to receive call and alert notifications. The device's FCM token is used exclusively for this purpose.
1.3 Device Permissions
The Application requests the following permissions, which are used exclusively for the described functionalities:
- Camera and microphone: Required to make video calls between the gate and the residents through the Jitsi Meet service.
- Internet and network state: Necessary for real-time communication with Firebase and the video call service.
- Notifications and vibration: Allow alerting the resident about incoming calls, emergency alerts, and parking notices.
- Full screen: Used to show high-priority alerts (incoming calls and emergencies) even when the device is locked.
2. Use of Information
We use the collected information exclusively for the following purposes:
- Facilitate video call communication between the gate and the residents of the residential complex.
- Send push notifications of incoming calls, neighborhood emergency alerts, and parking notices.
- Identify the user within their residential complex and associate them with their apartment.
- Improve the user experience and the stability of the Application.
3. Storage and Security
- Profile configuration data is stored locally on the device using Android SharedPreferences.
- Gate and apartment information is synchronized with Firebase Realtime Database, whose servers are hosted on the secure Google Cloud infrastructure.
- Video calls are made using Jitsi Meet, an open-source video conferencing service. Call audio and video are transmitted point-to-point (P2P) or through Jitsi servers and are not recorded or stored by the Application.
- Push notifications are processed using Firebase Cloud Functions, a secure serverless service from Google Cloud, without exposing administrative credentials in the application.
- We implement code obfuscation (R8/ProGuard) in production versions to protect the application's integrity.
4. Data Sharing with Third Parties
We do not sell, rent, or share your personal data with third parties for commercial or advertising purposes. However, the Application uses the following third-party services that may process information according to their own privacy policies:
- Google Firebase (Authentication, Realtime Database, Cloud Messaging, Cloud Functions): Firebase Privacy Policy
- Jitsi Meet (Video Calls): Jitsi Security Policy
- Google Play Services (Authentication): Google Privacy Policy
5. Data Retention
We keep your data for as long as you maintain an active profile within the Application. If you delete your profile or uninstall the Application, the data stored locally on your device will be automatically deleted. Data stored in Firebase will be kept as long as the gate remains active and can be deleted by the gate administrator at any time.
6. User Rights
In accordance with applicable laws on personal data protection, you have the right to:
- Access: Request information about the personal data we hold about you.
- Rectification: Request the correction of inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data from our systems.
- Objection: Object to the processing of your data in certain circumstances.
To exercise any of these rights, you can contact us via the email provided in the Contact section.
7. Children's Privacy
The Application is not directed to children under 13 years of roomName. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child without parental or guardian consent, we will proceed to delete such information immediately.
8. Changes to this Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes through the Application or by other appropriate means. The date of the last update will be indicated at the beginning of this document. Continued use of the Application after any modification constitutes acceptance of the new Privacy Policy.
9. Contact
If you have questions, concerns, or wish to exercise your rights regarding your personal data, you can contact us through:
- Company: Orb
- Email: tetramorphing@gmail.com
- City: Bogotá, Colombia